Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2026

Introduction

netprotrixum Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website netprotrixum.top and use our educational analytics services.

Data Controller Information

netprotrixum Ltd is the data controller for the personal information we process. Our company is registered in Cyprus with registration number HE253614 and VAT number CY25749638X. Our registered office is located at Athalassa Avenue 133, Limassol 3045, Cyprus.

Data We Collect

We collect various types of information to provide and improve our services. The data we collect includes:

  • Personal Information: Name, email address, phone number, job title, and organisation details when you contact us or register for our services
  • Educational Data: Student engagement metrics, course completion data, and learning analytics from integrated platforms (processed on behalf of our clients)
  • Technical Information: IP address, browser type, device information, and website usage data
  • Communication Data: Records of correspondence when you contact our support team
  • Marketing Data: Your preferences for receiving marketing communications and your engagement with our marketing materials

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. Here's how we use your data:

  • To provide our analytics services and platform functionality to educational institutions
  • To respond to your enquiries and provide customer support
  • To send you important service updates and technical notifications
  • To improve our website and services based on usage patterns and feedback
  • To comply with legal obligations and protect our legitimate business interests
  • To send marketing communications where you have consented or where we have a legitimate interest

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legal Obligation: Where we need to comply with legal or regulatory requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these don't override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • With trusted service providers who assist in operating our platform and services
  • When required by law, legal process, or government request
  • To protect our rights, property, or safety, or that of our users or the public
  • In connection with a business transfer, merger, or acquisition

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Contact enquiries: 3 years from last contact
  • Client data: Duration of contract plus 7 years for legal compliance
  • Marketing data: Until you withdraw consent or 3 years of inactivity
  • Website analytics: 26 months (Google Analytics default)

Your Rights

Under GDPR, you have several rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Staff training on data protection and security practices
  • Incident response procedures for potential data breaches

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal data in accordance with applicable data protection laws. In Cyprus, you can contact the Office of the Commissioner for Personal Data Protection.